Do you guys ship internationally?

We ship to any country, but the shipping cost may be high depending on where you live. The shipping default is very slow, I do this because shipping costs in my country are very high so I use a shipping facility. If you want to get your item a little faster, be sure to email me before you order! :) 

I didn't receive my order.

What should I do?

If you think your package is missing, be sure to email me at tearwaterrecords@gmail.com with information about your order. If it's missing, I will resend it with tracking. If your order came damaged, I will resend it with extra padding.

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If you ordered through one of our distributors, be sure to email them first since I don't handle shipping over there.

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(Note:)

Please consider whether or not your order is a preorder. If it's ordered with other products, it won't ship until everything is in stock.