Do you guys ship internationally?
We ship to any country, but the shipping cost may be high depending on where you live. The shipping default is very slow, I do this because shipping costs in my country are very high so I use a shipping facility. If you want to get your item a little faster, be sure to email me before you order! :)
I didn't receive my order.
What should I do?
If you think your package is missing, be sure to email me at firstname.lastname@example.org with information about your order. If it's missing, I will resend it with tracking. If your order came damaged, I will resend it with extra padding.
If you ordered through one of our distributors, be sure to email them first since I don't handle shipping over there.
Please consider whether or not your order is a preorder. If it's ordered with other products, it won't ship until everything is in stock.